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Privacy notice

Privacy in practice. We ask venues to minimise and anonymise customer information before sharing it, and we use review material only for the agreed work.

Last updated: 8 August 2026

Who we are

EnquiryProof is a trading name of Tyler Brightmore, a sole trader. Tyler Brightmore is the controller of the personal information described in this notice.

Contact: privacy@enquiryproof.co.uk
Correspondence address: 58 St John's Hill, Clapham, SW11 1AD

Information we collect

  • Contact and professional information, such as your name, role, venue, business email address and optional telephone number.
  • Information you provide in an application, enquiry, discovery call or other communication with us.
  • Business process material supplied for an agreed review, such as templates, workflows and anonymised examples.
  • Records created during authorised digital enquiry tests, including test identities, timestamps, acknowledgements and written responses.
  • Records of our communications, decisions, agreed scope, invoices and delivery activity.
  • Limited technical information created when the website or hosted services are used, such as security and server logs.

EnquiryProof does not currently use non-essential advertising or behavioural-tracking cookies on its website.

How we use information

Respond to an enquiry or assess an applicationLegitimate interests in operating and developing EnquiryProof and taking steps requested before a contract.
Plan and deliver an agreed reviewContract, or steps requested before entering a contract; legitimate interests where proportionate operational analysis is required.
Keep business, tax and contractual recordsLegal obligation and legitimate interests.
Improve and protect the serviceLegitimate interests, after minimising or anonymising information where appropriate.

What we ask venues not to send

Please do not send real couple names, personal email addresses, telephone numbers, wedding dates or other identifying customer information unless EnquiryProof has specifically confirmed that it is necessary and appropriate. For founding reviews, examples should be anonymised before they are shared.

Sharing information

We may use service providers that help us operate the business, including website hosting, email, forms, secure file storage, document signing, payments and professional advice. Where a provider processes information for us, we seek appropriate contractual and security commitments. We may also disclose information where required by law or to protect legal rights. We do not sell personal information.

International transfers

Some service providers may process information outside the United Kingdom. Where this happens, we will rely on an applicable adequacy decision or contractual and organisational safeguards intended to protect the information.

How long we keep information

  • Unsuccessful or withdrawn founding applications: normally 12 months after the decision, unless a shorter period is requested.
  • Review working materials and live-test correspondence: normally deleted 90 days after final delivery, unless a different period is agreed in writing.
  • Contracts, invoices and core business records: normally six years after the relevant financial year or relationship.
  • Opt-out or suppression records: a minimal record may be kept for as long as needed to respect the request.

Your rights and complaints

Depending on the circumstances, you may have rights to access, correct, erase or restrict your information, object to processing, or receive information in a portable form. To exercise a right, email privacy@enquiryproof.co.uk. We may need information to verify your identity.

Please contact us first so we can try to resolve your concern. You also have the right to complain to the Information Commissioner’s Office, the UK data-protection regulator, at ico.org.uk.

Changes to this notice

We may update this notice when the service, providers or legal requirements change. The current version and date will be published here.

EnquiryProof

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© 2026 EnquiryProof

EnquiryProof is a trading name of Tyler Brightmore, a sole trader. Correspondence address: 58 St John's Hill, Clapham, SW11 1AD.